Overall Satisfaction with Gong
Gong had helped my company tremendously. It is a great tool that salespeople like me, can go back and listen to their discovery or qualification calls. If there are anything that I can improve in my calls, my manager can go over the calls with me, pause if necessary and focus on the flow and other aspects of it.
- Records call from all the departments in the company, so we can learn about other departments of the company
- Shows you a detail breakdown of calls, like intro, pitch and close
- Ability to speed and slow down the speed of calls
- Slow to load sometimes
- Searching by keywords could be better
- Need better UI for iPhone
- Time saved
- Less training needed
- Positive ROI
It did benefit my business by allowing every team member to learn from each other. So salespeople can listen to teammates calls, and also from other departments like product and marketing
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes