The Perfect Solution for Low-Leverage Use Cases
December 17, 2019

The Perfect Solution for Low-Leverage Use Cases

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

While I am aware of Google Forms being used by other departments across the enterprise, our department (Marketing) used Forms constantly as RSVP forms to panels, meet ups, and presentations at industry conferences. These events are typically open-invite to conference goers, but in order to reserve an appropriately sized room and order sufficient catering it was important to have a headcount that was in the ballpark of accuracy. The user-friendly UI, sufficient customization features, professional appearance (and most of all free cost!) of Google Forms made them the ideal solution for this need!

Pros

  • Easy drag-and-drop interface with clean, intuitive design.
  • NO COST! This is the biggest one.

Cons

  • Customization features were sufficient for our needs, but would be limited for extremely technical surveying.
  • Appearance is professional, but again limited in customization options. Very sufficient for our needs for one-off RSVP forms, but wouldn't support need for a heavily branded high-leverage customer facing use case.
  • Thoroughly positive RoI, as it costed us nothing!
I love Google Forms, and beyond the good experiences I had applying the software to my function at bepress I regularly generate Google Forms to manage things in my personal life, from coordinating ticket purchases among friends to crowdsourcing opinions on issues of debate. I love that I can access it from any computer with internet without having to install, the experience of using is always delightful, and I can create forms rapidly.

Google Forms Feature Ratings

Survey templates
Not Rated
Themes
5
Custom logo/branding
4
Changes to live survey
8
Question design help
Not Rated
Multiple question types
8
Survey logic flexibility
8
Response tracking
9
Data export
9
Analytics
6
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
9
Access controls
10
Compliance
Not Rated

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