The best Virtual Telephone System for your company you'll find in the market!
August 26, 2022

The best Virtual Telephone System for your company you'll find in the market!

Gerardo Aguirre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use it as our telephone - communication system since it was Jive. We stop using our common telephone switch and substituted it with Jive (now GoTo) as our internal and external communication system.
  • Manages all our external calls.
  • Works perfectly as our automatic call assistant 24-7.
  • Manages all our internal communication between all our facilities.
  • The GoTo meeting rooms aren't as easy to use compared to Zoom, Google Meet, or Microsoft Teams.
  • The GoTo Meeting App should have a better promotion to be as popular as the mentioned apps.
  • Cost savings when moving to new locations just needing LAN connections.
  • Agility to answer from any location a call dialed to your extension.
  • Easy growth when new extensions have to be added to the system.
The service from the implementation team was excellent from the start and continues to be equally excellent whenever we have to make changes to the system.
As a whole, I think that the meetings area has room for improvement in order to have a real all-in-one system.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

GoTo Connect is perfectly suited to work as the main and only telephone system of a company. Is less appropriate for internet meetings.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
9
Answering rules
10
Call park
10
Call screening
10
Video conferencing
7
Audio conferencing
7
Video screen sharing
9
Mobile app for iOS
10
Mobile app for Android
10