Essential to Every Sales-Stack
June 22, 2020

Essential to Every Sales-Stack

Ben Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Our entire sales team uses Groove (SDR's, AE's, AM's to CSM, Sales Leadership) to increase sales productivity (mainly outreach to prospects/clients), help us maintain accurate records in our CRM and for reporting of sales engagement. Groove has helped us increase our productivity by over 4X and rapidly go-to-market with new products/services at scale.

Pros

  • Straightforward and insightful reporting of team activity for individual contributors and leadership.
  • Omni-channel and customized outreach at scale.
  • Help create consistency with our go-to-market and messaging.

Cons

  • There isn't currently an app which would be helpful for phone outreach.
  • The sales activity (calls/emails/inmails) increased by over 4X once Groove was in place (note: The analysis excluded sales people who were not manually tracking activity).
  • Groove automatically tracks activity, so our data capture is now significantly better and gives us much better insight into our business.
  • We are able to beta-test new products and reach high volumes of clients without having to use marketing resource. Once we have insight into what does/doesn't work, we can then give better direction to marketing for how a full go-to-market should be positioned for new products.
I evaluated these other products but have not used them extensively. Groove's pricing was much lower but I think this is because they were just starting out when I signed up for the first term.
Each client success manager we've had has been exceptionally professional and supportive to all our training needs.

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

Groove is well suited for scenarios involving a high volume of email outreach, and perhaps not as well suited for scenarios that involve high volumes of phone calls. It isn't that it doesn't have phone call outreach capabilities, it is just better suited for email outreach.

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