My Groove point of view
June 27, 2021

My Groove point of view

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use it to send and track emails to our leads. It helps us to see the open and click rates, and lets us organize and create a new strategy using the analytics tool it has. We use it on the first touch with the leads on the account development department.
  • Analytics of the sent mails.
  • Filters for the leads.
  • Awesome customer service when you need help.
  • Linkedin connection.
  • Connection to Salesforce when clicking a lead from the flows.
  • Check tasks on the dashboard.
  • Sending mails.
  • Tracking mails.
  • Connection to Salesforce.
  • Connection to LinkedIn.
  • Reduce time for specific activities.
  • Organization of leads.
  • Analytics of touches to a lead.
I think it is a powerful tool with an easy user interface and clarity among buttons and menus. Also, the add-on for Gmail is very easy to use and allows you to do activities right there in the mail, but I think that what I use the most is the Chrome add-on where I can check in real-time what people do with the emails I sent.
Would not know to say exactly how much time I save, but definitely, my week would be a lot longer if I had to craft each mail by myself and send them one by one, so I'm guessing that the job that I do right now would have to be done by 2 people instead.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Actually, it is a great tool in general, at least for what I use it. It lets us automate a lot of things that otherwise one would have to do manually and would take a lot of time. Letting you know which emails bounce and have the chance to take them out of the flows or take to other steps when you don't need the right email is a great use for me.