Item: HireVue
Rating: 8
Author: Verified User

Overall Satisfaction with HireVue

Use Cases and Deployment Scope

We use HireVues to replace phone interviews. It saves a lot of time and it is used specifically by the Talent team but certain stakeholders and hiring managers across the organization use it as well. When a candidate chooses not to complete it, it shows their lack of dedication and interest in our organization which is good for us to know.

Pros and Cons

Pros

Time saving. Instead of wasting time on phone interviews and rescheduling them when things come up, Hirevues hold candidates completely accountable.
I can make HireVue to fit my needs by editing different questions for each open role and adjusting the number of tries a candidate has per question
It is user friendly. I think HireVue is very easy to learn and doesn't have a big learning curve

Cons

I wish it was easier to delete original creators when editing an already existing position
Is there any way to control lighting/sound/visual quality on a completed interview?
Sometimes candidates experience problems accessing the app on their electronic devices

Return on Investment

Increased employee efficiency due to bringing in candidates for in person interviews faster
Time saving by conducting less phone interviews
Easier interactions with candidates

Other Software Used

CheckPoint HR HCM and Payroll

Likelihood to Recommend

I think HireVues are especially useful for entry level roles. It is a great tool to learn more about a candidate quickly. HireVues set the tone for a candidate and allows for more specific and probing questions to be asked at an in person interview. I think more general questions regarding background and previous experience is great to ask during the selection process.

HireVue Feature Ratings

Comments

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Nicole Frisbee
(Vendor Representative) commented 9 years ago
Thanks for reviewing HireVue! We appreciate it and take all feedback very seriously. I'm glad we are able to help you with your recruiting process and hope you continue using HireVue! We realize that technology isn't always reliable. Our system checks candidates webcams, microphones, and internet to make sure everything is running smoothly before they start their interview. However, if their internet connection cuts out or another technical issue arises, they can lose video or sound during the interview. Usually we can send out a retake on their interview with the interview creator's permission, and our 24/7 support team is also here through phone, email or chat if the candidates (or you) have any problems. Unfortunately there is no way to edit sound or video on an interview after the interview is finished - once it is recorded with a webcam and mic, that is how it is going to turn out. The candidate would need to edit their image and sound beforehand. Unfortunately there is no way for a user to transfer a position over to someone else (delete the original position creator) however, our support team is happy to assist you with transferring a position over and 'deleting' the position creator. try.hirevue.com/contact-us Again, thanks for your feedback and don't forget to follow us on Twitter @HireVue, Instagram, Facebook, LinkedIn and Google+! - Nicole

HireVue Review