HotSchedules 101
March 13, 2017
HotSchedules 101
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use it to generate and post our weekly schedules. Also use it to communicate with staff. You can reach out to multiple staff [members] at once which is great. Staff can also use it to request days off and availability. It also has a great format for printing schedules. It's easy to use and read.
- Copy and pasting a schedule. Great if there are no changes for the week.
- Great for requesting a day off. If approved the manager making the schedule will not be able to schedule you that day without a GM override.
- Great for sending a message to all staff. You can message all the staff at once.
- Once you have a posted schedule you can back out or go to the next if you change it without reposting or putting it back exactly the way it was. When working on the next week it's easy to change the current schedule without realizing you're not on the following week.
- It would be nice for management to be able to edit the schedule from the hotschedules app.
| Pros | Cons |
|---|---|
Good followup Knowledgeable team Problems get solved Support cares about my success | None |
I have not had to use customer support at all. So I would have to say when I initially started hotschedules we had a webinar. It was informative. It was somewhat boring, though. I almost fell asleep waiting to move on to the next parts.