Glad to have HubSpot on our team.
October 08, 2021

Glad to have HubSpot on our team.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM has been crucial to streamlining our customer communications and creating communication workflows to help with business initiatives. We are able to learn more about our customers through HubSpot CRM analytics and then fine-tune our marketing approach as a result. The program is user-friendly and adaptable to fit our company's needs and goals.
  • User friendly.
  • Email communication analytics.
  • Easy organization of contacts, lists, and properties.
  • Create and export contact lists more easily.
  • Workflow training.
  • Cost savings.
  • Shorter deal cycles.
  • Efficient marketing analytics.
We have only used HubSpot CRM and are well pleased.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Our company is a startup that has plans to grow nationwide in the next 5 years. We have done grassroots marketing chiefly, and HubSpot CRM has been a vital player in helping us reach and connect with our leads and customers, all with a professional and branded look. I think HubSpot CRM is well-suited for startups, mid-size companies, and beyond.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
Not Rated
Interaction tracking
8
Case management
8
Call center management
Not Rated
Help desk management
Not Rated
Lead management
8
Email marketing
8
Task management
7
Billing and invoicing management
Not Rated
Reporting
5
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
5
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
8
Single sign-on capability
8
Social data
8
Social engagement
8
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
9