Item: HubSpot CRM
Rating: 8
Author: Nicole Basile

Use Cases and Deployment Scope

I use HubSpot to track and call accounts that are connected to our TMS. This has been very helpful to keep track of my calls and the information that is happening within each of my clients accounts. I think the system helps with many aspects of my sales process and I don't think I would be as successful without it.

Pros and Cons

Track calls.
Track account information.
Note taking.

Recording calls in all areas.
Notifications.

Return on Investment

Deal tracking.
Tasks.
Workflows.

Usability

I have never used another CRM. But this one is very easy to use and I like it a lot compared to doing things on my own.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

During the day we make many calls to many people and this is the easiest way to track each call. It allows us to keep notes on things so if our coworkers ever make a call or have information about anything then they can add those not to the contact page. This is a great tool for teamwork and collaboration.

Account Executive

Overall Satisfaction with HubSpot CRM