Hubspot
December 08, 2022

Hubspot

Priyank Mehta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Hubspot made my sales meetings and targets much more easier to look into and maintain my pipeline according to the titles In Pipeline, Cold, Hot Leads, Onboarded clients, Active Merchant base as well as the merchant base who are lost due to some reasons. So these points makes the app much more convenient.

Pros

  • Easy to use
  • Maintain proper data
  • Segregate the leads according to the input

Cons

  • Can improve importing contacts
  • Sharing is not available
  • As of now still on the Pilot run
It uses everything and anything to make sure all the merchant base is segregated according to the pipeline whereas most of the CRM has to manually put in the details and here everything is segregated by itself which makes data easier to go through and read the data more easily
I never have to manually update reports, HubSpot CRM tracks customer interactions automatically – whether they’re in an email, across social media, or on a call. Knowing the instant a prospect opens an email or downloads an attachment so I can follow up when you’re top-of-mind. Get an up-to-the-minute view of entire sales funnel on a clean, visual dashboard.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Using the CRM makes my day to day life easier with making calls and segregating leads as per their pipeline and makes it much more convenient to move in to the dedicated space of leads through the in pipeline mode as well as onboarded mode and active merchant base and also the merchants dropped

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
8
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
7
6.7
Case management
7
Call center management
7
Help desk management
6
8.0
Lead management
9
Email marketing
7
7.0
Task management
8
Billing and invoicing management
6
Reporting
7
7.0
Forecasting
7
Pipeline visualization
7
Customizable reports
7
Customization ()
Not Rated
7.5
Role-based user permissions
8
Single sign-on capability
7
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
8.0
Mobile access
8

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