Amazing.
March 26, 2023

Amazing.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot in my day-to-day sales leads and calls. It is a wonderful program that helps keep everything lined up for future sales. Hubspot also helps with organizing my email sequences and call sequences. It can send automatic emails, which can really help with day-to-day work and keep you organized. I have been in my line of work for over 10 years, and after using this program this past season, I wouldn't go back to not using this to help.
  • Follow up.
  • Sales
  • Calls
  • I am adding attachments.
  • It was possibly setting up an automatic call through the site.
  • Increased sales.
  • Short deal cycles.
Very easy to use and great for anyone who uses it. Some other software may take months to get and understand, but Hubspot did not take as long as others I have used in the past.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Everything has been amazing so far. Some stuff can be a little confusing at first but after you get a hang of the site it becomes easier to figure everything out. Really only took me about a week to get everything down.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
Case management
9
Call center management
9
Help desk management
9
Lead management
8
Email marketing
9
Task management
9
Billing and invoicing management
7
Reporting
9
Forecasting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
8
Custom objects
8
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
9
Social data
8
Social engagement
9
Marketing automation
9
Compensation management
9
Mobile access
8