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Essential CRM for high growth tech startup
June 13, 2023

Essential CRM for high growth tech startup

John Connell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Hubspot runs our entire go-to-market playbook for sales, marketing and customer success. It's the framework for our entire daily operations and helps us understand what is happening within the business and why.
  • Sales Automation
  • Marketing Automation
  • Reporting
  • Lets us plan properly for additional headcount
best CRM for this.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

It's very strong for creating a funnel and working contacts from lead to customer. It's not very strong in reporting easily on the progress of customers down the funnel.

HubSpot CRM Feature Ratings

7.8
Customer data management / contact management
7
Workflow management
9
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
8
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
8.5
Lead management
8
Email marketing
9
6.3
Task management
8
Billing and invoicing management
7
Reporting
4
6.0
Forecasting
4
Pipeline visualization
8
Customizable reports
6
8.0
Custom fields
8
Custom objects
8
API for custom integration
8
9.0
Role-based user permissions
9
Single sign-on capability
9
Not Rated
Social data
Not Rated
Social engagement
Not Rated
6.0
Marketing automation
10
Compensation management
2
7.0
Mobile access
7