Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I use HubSpot as a directory of contacts. HubSpot centralises this information clearly and effectively, allowing my colleagues and I to clearly see who our clients and leads are. I also use it to send sequences, which is their bulk emailing function, which is much more effective than emailing people individually.

Pros and Cons

Allows people to collaborate
Stores information clearly
Integrates well with other tools

It's difficult to build a list of contacts when you're not importing from a spreadsheet
You can only enroll 50 people into a sequence at a time even though you can send 500 emails in a given day; this is inefficient
It automatically creates new contacts when you receive an email but, for the most part, the contact created is missing lots of information

Return on Investment

Increased efficiency
More traction with outreach
Cost savings

Usability

HubSpot is the only CRM software I've used.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

HubSpot is great if you are looking for a tool to centralise all of your contacts and information on business deals. It's sequence function is great for sales campaigns as it allows you send up to 500 emails in a given day fairly seamlessly and it is much more efficient than doing it individually.

HubSpot Review

Overall Satisfaction with HubSpot CRM