Item: HubSpot CRM
Rating: 10
Author: Reece Carlton

Use Cases and Deployment Scope

Managing and tracking enquiries made by Employees of Corporations

Organizing a database of contacts/companies/deals and tasks that can be completed with no confusion.

It provides a simple and efficient way of keeping everything labelled and maintained properly. Without the numerous features that help with organization, it would be very difficult to keep track of everything that you are responsible for.
The scope of my use is constant day to day use - it is the 'Hub' of everything i work on and has everything all in one place.

Pros and Cons

Keeps everything in one place, so it is easy to track and manage
Has numerous useful features such as creating tasks, using filters, logging and scheduling meetings etc
Has a very well designed website which makes it easy to navigate and especially easy to get a lot of work done faster than it might have been if i was using a different software.
Has very good note taking options, particularly when calling someone

Notifications could pop up and be more noticeable.
The tracking feature could be improved, sometimes the emails don't log or it says the recipient of an email has opened it but they actually haven't.
Honestly nothing else its basically flawless

Return on Investment

Positively impacted the amount of enquiries i can track at one time
Positively impacted my ability to reach out to potential prospects
Both of the above have led to revenue growth not only for me but for my colleagues

Usability

This software is night and day difference to GoogleCRM

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Google Ad Manager, CloudTalk, Microsoft Dynamics 365

Likelihood to Recommend

Very well suited to managing deals/enquiries in sales. Has all the information in one place, you can associate things to each other. The ability to track emails works well and helps identify how keen a prospect is.

Making outbound calls is effortless because everything is associated to each other and always brings up the notes so you can track what the prospect is saying easily.

HubSpot CRM = As good As it Gets!

Overall Satisfaction with HubSpot CRM