HubSpot CRM, it works!
September 15, 2023

HubSpot CRM, it works!

Siphelele Mazibuko | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We primarily use it for lead generation, email marketing, order creation and service completion
  • Tracks emails
  • Creates reports based on company input
  • Allows us to create tasks oriented at sales
  • Allows us to keep track of incomplete services
  • Allows us to create email marketing and measure the responsiveness of the users
  • Nothing comes to mind at the moment
  • it has led to an increase in sales due to our ability to measure and track sales activity
  • It has also led to an increase in client interactions via email marketing
  • It has allowed us to view the correlation between our marketing and our leads
It allows for the automation of low yield tasks and freed up our time to be spent on high ROI activities

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is perfect when it comes to creating reports based on the work that goes into the company, whether that is sales leads, services, deals created versus deals closed.

It provides a snapshot of the overall operations of the business.

HubSpot CRM Feature Ratings

Customer data management / contact management
7
Workflow management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
8
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
8
Email marketing
9
Task management
10
Billing and invoicing management
5
Reporting
10
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated