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HubSpot for Startups Looking to Grow Business.
November 01, 2023

HubSpot for Startups Looking to Grow Business.

Connor Bowie | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot daily for a number of different uses. It is a great platform to track all information related to business contacts and every step of the sales cycle. The functionality is extremely user-friendly and there are a number of tools that are effective for getting work done efficiently.
  • Sales cycle.
  • Daily Task Management.
  • Customer Database.
  • Prospect Information.
  • Calls dropping using the browser.
  • IOS App.
  • Shorter deal cycles.
  • User friendly interface.
  • Easy Workflow.
It's definitely better than others I have used. I think it has a lot of better user-friendly functions than Salesforce and is not as clunky overall as a solution. It's overall just an easy CRM software to use, and there is a lot of functionality that I have not explored yet. I would definitely recommend it.
It's more cost effective and we didn't quite need something as big as Salesforce. There was almost too much going on with their solutions and a more simplified approach to get the key initiatives in our sales cycle done was more important. There was overall just some better functionality than what we had with Salesforce before.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is great for a company with a wide range of sales prospects and a lot of outbound work being done. Any size of company could use this to improve their sales processes. Companies that don't work with as many partners or do not have a lot of outbound work would maybe not need something as wide-reaching as HubSpot.

HubSpot CRM Feature Ratings

7.0
Customer data management / contact management
8
Workflow management
7
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
6
Interaction tracking
9
8.0
Case management
6
Call center management
9
Help desk management
9
6.5
Lead management
8
Email marketing
5
8.0
Task management
8
Billing and invoicing management
Not Rated
Reporting
8
7.0
Forecasting
8
Pipeline visualization
7
Customizable reports
6
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
7.0
Role-based user permissions
6
Single sign-on capability
8
7.0
Social data
7
Social engagement
7
6.5
Marketing automation
7
Compensation management
6
7.0
Mobile access
7