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Excellent CRM to manage your leads and increased productivity.
November 01, 2023

Excellent CRM to manage your leads and increased productivity.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Very useful in managing my leads. It keeps track of all my communication with my leads. The most important part that I like about Hub Spot is the Data security. All my data is streamlined, and it makes my work more productive. Overall, it is a very good tool to manage all your leads.
  • Data streamlining.
  • Security
  • Leads Management.
  • Email tracking.
  • Voip integration
  • SMS integration
  • It would be great to list the name of the person who has opened the mail if we are sending mail to multiple recipients.
  • Proper deals management.
  • Increased productivity.
  • Great reporting.
I've used Salesforce in my previous organization, and I'm using Hubspot in my current organization. And I have to admit that it outperforms Salesforce in terms of user interaction, reporting, and leads management. I'm able to team my team's performance effectively with the help of reports, and integrating it with my email makes my work easier.
With the kind of reporting, leads management, and email tracking, I think it outperforms all the other CRMs that are out there in the market. I would definitely recommend HubSpot to my connections and friends as I could see a significant change in the productivity of my team members and also in the entire organization.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is very useful if you have a big team and everyone is working on very large databases as it segregates the data and every team is assigned a set of databases where they can work on their database which is assigned to them so that every team member can work only on their data and do not work on others data.

HubSpot CRM Feature Ratings

9.3
Customer data management / contact management
10
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
10
9.0
Case management
9
Call center management
9
Help desk management
9
10.0
Lead management
10
Email marketing
10
9.3
Task management
10
Billing and invoicing management
8
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
8.0
Custom fields
8
Custom objects
8
API for custom integration
8
10.0
Role-based user permissions
10
Single sign-on capability
10
9.0
Social data
9
Social engagement
9
9.0
Marketing automation
9
Compensation management
9
9.0
Mobile access
9