Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use HubSpot for a number of reasons within out organization. It helps us with marketing automation, email sequences, inbound marketing, reporting, analytics, and CRM integration.

Pros and Cons

HubSpot does a good job with helping our organization easily create and manage our marketing campaigns.
HubSpot does a good job helping our sales team create automated email sequences and tasks to their leads. It's very user friendly and simple to understand, integration, and inbound marketing leads

Having the ability to match our CRM with leads and contacts, rather then marking everyone a contact
Mobile app

Return on Investment

Lead management
Email sequences
Simple UI

Usability

I transparently don't have anything to compare it to, but I think HubSpot was fairly simple to learn and I can navigate around with ease.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Intercom, Slack, Atlassian Confluence

Likelihood to Recommend

I really like the task set up, helps me keep tabs on what I need to do when I open up my task every day and easily go down the line and finish each one.

Simple and user-friendly!

Overall Satisfaction with HubSpot CRM