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HubSpot CRM - user friendly and productive CRM
March 24, 2024

HubSpot CRM - user friendly and productive CRM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is definitely user friendly. I enjoy the opportunities that CRM gives us and all the supporting background that is created as a Community and Knowledge Base.
  • Creates an opportunity to keep all necessary data at one place
  • Gives a great opportunity to nurture leads and generate Deals
  • Has plenty of integrational options
  • Prospecting page has to provide bulk addition and assigning options
  • We generate contacts from different sources, CRM helps us to put the puzzle together

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is great for Leads generation, nurturing and closing.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
Not Rated
10.0
Case management
10
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
10.0
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
Not Rated
10.0
Mobile access
10

Evaluating HubSpot CRM and Competitors

Yes - Asana
  • Integration with Other Systems
I would make the same choice