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Hubspot feedback from 2years old user
March 09, 2024

Hubspot feedback from 2years old user

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot CRM to store all our contact details and what is ongoing with that specific contact, what deal is in process, whether it was done or not, what is the revenue, reach out to new people, keep a record of the conversation that happens with that contact and many more.
  • manage contacts
  • keep the record
  • show your progress
  • interface
  • easy to filter out the contracts
  • improve the contact customisation
  • record keeping
  • revenue growth
  • time saving
I have not used any other CRM software beside HubSpot
Haven’t used any other

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

When you have a lot of incoming and outgoing projects and you need to manage all the deals and keep a record of them and also want to save the conversation with that specific client. You need Hubspot CRM kind of software which helps you track all the stuff related to that contact.

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
7
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
6
Customer Service & Support ()
Not Rated
9.0
Email marketing
9
8.3
Task management
8
Billing and invoicing management
8
Reporting
9
8.3
Forecasting
9
Pipeline visualization
7
Customizable reports
9
5.7
Custom fields
5
Custom objects
6
API for custom integration
6
8.0
Role-based user permissions
8
Single sign-on capability
8
5.5
Social data
6
Social engagement
5
6.5
Marketing automation
7
Compensation management
6
4.0
Mobile access
4

Using HubSpot CRM

5 - mostly sales
1 - they are expert in communication
  • sales
  • Communication
  • record
  • upload leads
  • upload all the deals
  • invoicing
  • tacking of logictics
  • projection
  • feedback and ai
Because it works quite fine

Evaluating HubSpot CRM and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
integration with Other Systems
I'm good with what I have

HubSpot CRM Implementation

HubSpot CRM Support

they were very helpful
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Slow Initial Response
no I don't need that
Can't remember that

Using HubSpot CRM

ProsCons
Easy to use
Feel confident using
Inconsistent
  • emails
  • tracking
  • deals
  • filter data
  • projection
  • delete the record
Yes, but I don't use it