If you need a good follow up CRM, HubSpot is your CRM!
March 29, 2024

If you need a good follow up CRM, HubSpot is your CRM!

Natalie Villasenor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot makes it easy to log and keep track of emails and workflows. The design of HubSpot is user-friendly and easy to use. It helps me keep track of my daily tasks/ reminders and upcoming meetings. HubSpot has excellent customer service when you call in for help. This company gets a 10/10 review from me. I highly recommend everyone try HubSpot for one of their CRMs.
  • Task reminders.
  • Workflows
  • Email tracking.
  • Sequences
  • Customizable colors.
  • ROI
  • Lead follow up.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I use HubSpot every day to track and send out emails to students. It makes it easy to log the emails that have been sent. When I can't find something or my other CRM isn't working correctly, I can locate my students and see the emails and tasks I have done and are coming up.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
9
Case management
6
Call center management
6
Help desk management
5
Lead management
8
Email marketing
8
Task management
9
Billing and invoicing management
3
Reporting
7
Forecasting
8
Pipeline visualization
7
Customizable reports
4
Custom fields
2
Custom objects
1
API for custom integration
4
Role-based user permissions
6
Single sign-on capability
4
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
5