Best decision we ever made!
April 24, 2024

Best decision we ever made!

Kade Branson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We love using HubSpot CRM, we use it for EVERYTHING pre-sales. That includes marketing hub, sales hub, the free CRM, and everything in between. It's build for small and growing business, as well as larger organizations. We moved over from Salesforce when our company size was just over 10, and it's grow with us to where we are at now, close to 50.

Pros

  • Deal and opportunity tracking
  • Marketing
  • Database management and automation

Cons

  • Deal pricing features
  • Support from home page
  • Integrations with ConnectWise and other PSA's
  • Faster quoting on deals due to easy quoting tools
  • Better forecast management with marketing and sales giving good insight
Much easier to use and better overall value.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It's affordable, easy to learn, and you can do the implementation in house.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
9
Interaction tracking
10
Lead management
9
Email marketing
10
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
8
Custom objects
8
API for custom integration
7
Role-based user permissions
10
Single sign-on capability
10
Social data
9
Social engagement
9
Marketing automation
8
Compensation management
5
Mobile access
9

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