Using Human Interest to offer 401k plan to employees
June 30, 2023

Using Human Interest to offer 401k plan to employees

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

WiConnect LLC started to offer a 401K plan to employees and chose Humant Interest as a provider

Pros

  • Dashboard to see current enrollment with % and $$
  • Automatic contributions through paycheck and integration with Gusto
  • Easy to change the contribution amount
  • Easy to withdraw the contributions

Cons

  • I like to contribute specific $ amount, not a % from my paycheck
  • I had a long period of waiting for the answers from Human Interest, I'd prefer it to be 1 business day
  • Lack the opportunity to talk to the support
  • Positive addition to our list of benefits
Usability is great!
Just please add a fixed $$ amount for the contribution choice.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

I like the automation of Human Interest and the choice of funds and portfolios.
The costs for managing the portfolio were on the higher side compared with Bettermen.
We like to have Human Interest as our 401k provider and the only issue is the long waiting period to get the answer from the support.

Human Interest Feature Ratings

401(k)
9.0
Administration and Recordkeeping
10
Payroll Integration
10
Compliance Maintenance
7
Plan Flexibility
7
Filings and Disclosures
10
Ease of Enrollment
10

Comments

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