No Regrets Review
July 05, 2023

No Regrets Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We utilize Human Interest to meet the requirement set by the state of California to offer 401K programs to our employees. Human Interest is integrated with our payroll company to determine when an employee becomes eligible to begin contributing and will communicate with the employee throughout the process of participation. This is a huge asset to our company because we can generally be hands-off with this process, allowing Human Interest to do all the work.
  • Communicates directly with participants & those who are eligible
  • Allows flexibility in changing contributions for Team Members
  • Communication with Administrators is on an as-needed basis, without spamming inboxes
  • Making the portal for signature-required documents a little more user-friendly, especially with managing more than one company profile
  • Allowing participants who work across multiple companies to contribute without re-setting the starting date each time
  • Syncing with the payroll company more frequently so that termination dates are updated on Human Interest side more frequently as well
  • Human Interest has been great for minimizing time expenditures from HR to maintain employee records
  • Minimal impact on employee retention and turn over, but is an asset to the Team Members who are actively contributing
  • Extremely positive ROI when it comes to allowing Team Members to change their contributions and auto-syncing to the payroll company so there is no need to manually make the changes from our end
In the 18 months that we have been contracted with Human Interest, I have had ZERO complaints from any of our Team Members regarding the user profile or management of their account. The initial transfer of data was comprehensive and thorough, yet still seamless. Since the integration, there have been no concerns that the information is accurate and up-to-date.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

From an HR standpoint, Human Interest was a seamless integration for our company. It has also been easy for us, as far as regular maintenance because there is nothing that we need to do when we have a new hire come aboard. Human Interest does all of the work for us and without the need for micromanagement. In my position, there is not a single scenario that I can think of where Human Interest is not well suited for a business of our size and type.

Human Interest Feature Ratings

Administration and Recordkeeping
10
Payroll Integration
8
Compliance Maintenance
10
Plan Flexibility
10
Filings and Disclosures
10
Ease of Enrollment
10