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Process mining and optimisation tool
January 24, 2022

Process mining and optimisation tool

Thomas Barkias, CISA, CRISC | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Process Mining

The IBM Process Mining software is used primarily as a tool to view and analyze business processes, but also on how to identify areas that could benefit from automation projects. This can also go hand in hand with additional what-if scenarios, on how to prioritise the automation projects in an effective manner.
  • Analyse business processes.
  • Prioritise projects.
  • Visualise processes.
  • The free trial feature is absent.
  • Integration with other platforms is rather not mature.
  • View and analyze business processes.
  • Automation projects identification.
  • Create and visualise processes through their lifecycle, i.e. end-to-end.
  • n/a
Integration with other platforms can get better.

Do you think IBM Process Mining delivers good value for the price?

Not sure

Are you happy with IBM Process Mining's feature set?

Yes

Did IBM Process Mining live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Process Mining go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Process Mining again?

Yes

The IBM Process Mining software is used primarily as a tool to view and analyze business processes, but also on how to identify areas that could benefit from automation projects. This can also go hand in hand with additional what-if scenarios, on how to prioritise the automation projects in an effective manner. The tool can also create and visualise processes through their lifecycle, i.e. end-to-end.