An Honest Review of IBM Sametime
Overall Satisfaction with IBM Sametime
Sametime comes in many flavors - anything from simple chat and awareness all the way to full audio/video integration. For many IBM customers it might actually be a free entitlement (e.g. IBM Domino clients can get chat/awareness for free). Many of my clients use it as their main instant messaging platform as it integrates well with email and websites/web-based programs. It can also integrate with telephony systems and has a free mobile iOS and Android client.
Pros
- Awareness and chat integration with different platforms.
- Basic meetings and persistent chat rooms are not complicated to set up and support.
- Runs on many different operating systems (Windows, various Linux distributions, etc.)
Cons
- Audio/video setup can initially be tricky, requires checking and coordinating a lot of moving parts
- The base install of chat/awareness is easy, but the more features you want the more complicated it gets and the more experience you need to planning ahead correctly
- Licensing for existing IBM customers can be advantageous as they might actually already have a free entitlement (even if they do not know that yet) - so it can be quite cost-efficient.
- Small environments can be fit onto a single server and run quite well
For customers who want all on-premise implementation and are existing IBM customers, this is a no-brainer.
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