iMIS: A Fine-Tailored Suit for Organizations with Specific Needs
November 18, 2018
iMIS: A Fine-Tailored Suit for Organizations with Specific Needs
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with iMIS
We use iMIS to manage our membership and guests, track attendance and contributions, track leadership and volunteer activities, as well manage our Bible Study groups. iMIS is used by our organization as a whole (350 licensed users across six locations). Our organization exists for those who aren’t here yet. iMIS helps us identify guests to our locations, assign those guests to staff and leadership/volunteers for personal follow-up. It also helps us track engagement to aid us in leadership and volunteer recruitment.
- Flexibility and Customization: iMIS is like a tailored suit. We track all kinds of information and it gives us the ability to customize our screens, add custom fields, and build out the navigation to mirror actual data processing and workflows.
- API: iMIS is like a box of legos. Not only do you get what’s pictured on the box, but the API gives us the ability to adapt it, add new bricks (custom apps), and extend it beyond its original design. We have created several new modules that solved our Gap Analysis identified during our product evaluation process.
- Great Support: Our relationship with ASI like a good marriage. They provide great support and they listen to their customers. Their product team also does sprint reviews and invites customers to participate and have a voice in the product road map.
- System Performance: iMIS has always seemed to have had performance issues....sluggish specifically. Though some of that may be in part to some of our customizations, but we don’t think so.
- Integrations with 3rd Party Products: we would like to see more integrations with 3rd party apps.
- We measure ROI in terms of changed lives, not revenue since we are a church and a non-profit organization. As our church has grown, we have been better equipped to identify new visitors, follow-up on the physical and spiritual needs of our membership and give away leadership to our members.
Being at church, there are just not many options in the marketplace. iMIS provided us the base functionality we needed knowing that we could develop the additional items that were not found another solutions.