Infusionsoft Great for Clients with Large Lists
Updated September 30, 2015

Infusionsoft Great for Clients with Large Lists

Brenda Solano | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • All

Overall Satisfaction with Infusionsoft

I use Infusionsoft for clients' businesses. They use it for e-commerce, email marketing and as a database for contacts.
  • Segment contacts- with tagging functionality, allows for advanced segmenting of contacts.
  • Organize email campaigns - can set up more complex email campaigns. Once the campaign is created, it's automated and more organized.
  • Selling products - nicer interface for shopping cart than others. Allows for multiple payment options in the cart.
  • Timers for web forms: Had an instance where we needed to use two different web forms depending on time of day. Since there is no timer, I have to manually swap out the form on the page. :(
  • Easier implementation- Quite a learning curve for clients. There is training, but not as easier to learn as other simpler programs.
  • Too many steps for certain tasks. For instance, when you're editing a template, you can't send an email from the template editing screen. You have to go back, go to contacts, search for contacts, choose an action, then select the template. Several extra steps are required.
  • Haven't seen a ton of ROI for clients. To be honest, they could use other programs for similar results.
  • More streamlined and cohesive, in the sense contacts, email marketing and shopping cart are in one place.
  • Contacts are more organized. Can easily find customers, prospects, etc, so that would save time.
  • 1ShoppingCart,Constant Contact,MailChimp,AWeber
I prefer the simplicity of the other products but Infusionsoft is nice because it's all in one.
Infusionsoft is well-suited for entrepreneurs who have outgrown the other programs. I wouldn't recommend for businesses just starting out. It's a lot of money to get started, unless they're running a special, and beginners use a small fraction of its capabilities.

Keap Feature Ratings

WYSIWYG email editor
8
Dynamic content
7
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
8
List management
10
Triggered drip sequences
10
Lead nurturing automation
8
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Dashboards
7
Standard reports
7
Custom reports
7
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated

Using Infusionsoft

This is for clients. For clients with a sizable list, I do recommend Infusionsoft.