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Confusionsoft
May 19, 2015

Confusionsoft

David Kisling | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Infusionsoft

Infusionsoft was used to build client base and automate marketing.
  • Availability of online customer support is good.
  • Uptime is very good.
  • User interface is not intuitive and very confusing.
  • Learning curve is very prolonged and time consuming.
  • Customer support is not geared towards the average user and frequently did not offer solutions that were practical.
  • Start up package did little to get up to speed.
  • Problems with email being recognized as a trusted source.
  • Infusionsoft did help me clean up my database just by the process of inputting data.
Zoho- too difficult to set up. Currently using Hatchbuck which is very user friendly
If you cannot dedicate an employee to handle Infusionsoft you may find an expensive piece of software lingering on the shelf. It requires a large investment of time and labor to get up and running. I am now using Hatchbuck which may not be as glitzy but is intuitive and easy in all the ways Infusionsoft is not.

Keap Feature Ratings

2.9
WYSIWYG email editor
5
Dynamic content
5
Landing pages
2
A/B testing
2
Mobile optimization
3
Email deliverability reporting
1
List management
4
Triggered drip sequences
1
1.5
Lead nurturing automation
1
Lead scoring and grading
1
Data quality management
2
Automated sales alerts and tasks
2
4.0
Calendaring
4
1.0
Dashboards
1
Standard reports
1
Custom reports
1
1.0
API
1
Role-based workflow & approvals
1
Customizability
1
CRM Project Management ()
Not Rated