A helpful, adaptive tool for sales workflow! | TrustRadius

Use Cases and Deployment Scope

Groupon is using this program for inbound sales to organize and create a working flow through new/prospecting leads.

Pros and Cons

Gives a salesperson the ability to plan their day thoughtfully based on hotness, location, and previous activity on leads.
Allows for email templates and automated voicemails to make reaching out easier and faster to increase volume of daily touches.
Very user friendly - learn and master within about a week.

Difficult to get to tasks that are not "due" yet - extra clicks required when your day is moving more quickly through tasks than what is assigned by the program.
Better/less clunky email functionality desired.

Return on Investment

Greater volume of touches per day.
Better organization of leads and their contact history.

Usability

8

It is an easy to learn, adaptive tool that has been beneficial for my team.

Alternatives Considered

I did not choose the tool - I was trained on it with my team after using PowerDialer.

Likelihood to Recommend

It is a great tool for a salesperson for whom volume of touches is key.