Radical Roofing Review
November 29, 2016

Radical Roofing Review

Tara Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

Insightly is being used by our sales, operations, estimating, accounting and service departments, not company wide but office people only.
  • Great New Reporting. Easy to use & quick to pull from the system.
  • Integration with Gmail. We use the Insightly sidebar which allows us to quickly capture new emails into our system by the click of the IN send button. We also love that you can easily save emails and contacts that are sent to you by the click of a button.
  • We use the tasks section for many things - opportunity pipelines, activity sets in contacts and leads and for creating tasks in projects. It has come in very handy when assigning to others.
  • To be able to pull notes into any reporting for (contacts, opportunities, contacts, tasks, projects).
  • To deny any duplicate entries in contacts or naming conventions of anything.
  • To allow Task description notes to be pulled into reporting.
  • The ability to see what specific contact, or opportunity with an automated task is tied to the task in your Gmail calendar without logging into Insightly.
Insightly will be a part of our company-wide sales approach program that helps track and manage our day to day business making it a seamless process. And with Insightly, it will help make our program easier to succeed.
ACT and Salesforce are the two we have used and know about from others.
  • Cost is most reasonable.
  • Insightly is easier to use.
  • Great Support Through Videos and Articles
  • The best reporting

[It is well suited] in any sales or project management environment. Not appropriate in any industry that doesn't use sales or project management. Maybe not suited for large sized business.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
5
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
Not Rated
Lead management
10
Email marketing
Not Rated
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
9
Pipeline visualization
5
Customizable reports
10
Custom fields
10
API for custom integration
Not Rated
Single sign-on capability
10
Social engagement
10
Not Rated
Mobile access
Not Rated