Insightly, our company backbone
March 09, 2018

Insightly, our company backbone

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Insightly

Insightly is the backbone of our company - it completes our cycle from sales to project management. Being a digital bureau it covers all our needs in relation to our customers - the only system needed besides Insightly is accounts, then we have a complete business suite.
  • Ability to set up specific workflows that are released as the sale/project evolves means you don't have any disturbances from irrelevant tasks, and you never forget anything.
  • Nice overview for all employees - simply go to your to-do list and reaching the end you know you didn't forget anything.
  • Bcc email is very convenient - it enters contacts and companies and tracks dialog. This is extremely time saving.
  • We would like to have the option to add custom buttons in the to-do list - move a task X days forward.
  • If you set up repeat on tasks, you lose your comments of these tasks... so we would suggest repeat worked like move instead. That way you would keep comments in the task.
Works very well - the best I have tried
It is well suited for running a business.

You can twist Insightly to your need, so trying to think of some area where it's less appropiate is really a difficult task...

Insightly Feature Ratings

Customer data management / contact management
9
Workflow management
10
Opportunity management
9
Interaction tracking
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Reporting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated
Not Rated
Mobile access
Not Rated