User-Friendly, seamless integration, beautifully designed features!
January 05, 2024
User-Friendly, seamless integration, beautifully designed features!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Intercom is used as chat base service for our users, often times to problem solve, respond to inquiries, complaints, and provide great costumer service in a timely & professional manner!
- Easy to manage multiple chats at one time, quickly switching through details of customers.
- Quick organization tools provided to streamline the process of chatting!
- Beautifully designed to stay focused and manage chats!
- Freedom to customize certain features to have the best personal experience!
- A KEY for Keyboard Shortcuts! Lots of combinations can be used, and would help to provide quick clarity on whats what.
- I wish I could save certain layout settings that I prefer.
- I appreciate the options offered, but wish I could save my preference for Chat Layout.
- Easier ability to mute sound from chats notifications.
- Huge customer satisfaction achieved through Intercom! Professional & timely.
- Allows us to provide positive costumer interaction, that is relatable and trustworthy for users.
Seamless integration between Intercom and other tools! I have experienced no issues within the software and utilizing other apps or software.
Highly compatible with a multitude of services!
Highly compatible with a multitude of services!
Intercom is more user-friendly, customizable, and compatible than other similar software bases.
Highly recommended across the board!
Highly recommended across the board!
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes