Item: ISL Light
Rating: 10
Author: Marko Plot

Use Cases and Deployment Scope

The use of the ISL Light is introduced to the entire organization. It is used as a universal tool for both self-support and remote customer support. With ISL Light we can solve problems no matter where the user is, that only has internet access.

Pros and Cons

The speed and quality of image refresh.
Security of the session.
Useful features.

I couldn't find any flaws right now.

Return on Investment

Cost reduction by 40%.

Alternatives Considered

TeamViewer

Significantly lower costs.

Key Insights

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

Other Software Used

F-Secure Protection Service for Business, F-Secure Rapid Detection Service, Microsoft 365 (formerly Office 365), Azure Backup

Likelihood to Recommend

This is an extremely reliable and, above all, secure tool for remote customer support. Provides support for both computers and mobile devices. In the current situation, without such a simple and affordable tool, I would not be able to provide secure customer support.

Guaranteed lowest ROI index !

Overall Satisfaction with ISL Light