Overall Satisfaction with JAGGAER
We use JAGGAER as a Requisition to PO solution and we also process invoices through JAGGAER. JAGGAER helps automate parts of our procurement system through the approval structures we have setup over the years with our staff. It has taken out much of the manual work behind requisitions and invoice processing.
- Automates workflows very well
- Notifications into user inboxes is fantastic
- Managing users in general is effortless
- The UI is pretty dry form a user point of view (I've heard this many times by end users over the years)
- Documents look the same for the most part (for invoices, reqs and POs)
- Possibly some updates other types of data exports
- JAGGAER is pricey but not the most expensive. ROI for our org hasn't been the best, unfortunately, due to adoption issues but if it wasn't for that this would be a great return.
Currently integrating SAP Concur although it's very new to us so I cannot speak much on it. Initial thoughts is that the user setup concept is similar but I don't have much else outside of that.
Do you think JAGGAER delivers good value for the price?
Not sure
Are you happy with JAGGAER's feature set?
Yes
Did JAGGAER live up to sales and marketing promises?
Yes
Did implementation of JAGGAER go as expected?
I wasn't involved with the implementation phase
Would you buy JAGGAER again?
Yes