Jama Connect - Excellent Tool for Regulated Products!!
March 30, 2024

Jama Connect - Excellent Tool for Regulated Products!!

Eric Zaremski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

We use Jama Connect to manage our IEC 61508 functional safety requirements that are used to certify our products. Jama Connect had an out of the box solution which allowed us to have tools to support all our artifacts and were able to further exploit its customization to support our companies unique processes. All safety and non safety requirements across every engineering function uses the tool in this use case.
  • Intuitive Design
  • Excellent Configuration Managment
  • Robust and controlled Peer Review tool
  • Single page traceability matrix
  • Substantially less process overhead
  • Immediately satisfying key audit criteria for products
  • Superb visibility across all functional teams (less rework of requirements due to siloed information)
For our company, it was imperative that we streamline all our processes and have a solution that is well controlled for audit purposes. Jama Connect has been able to satisfy these needs easily with its intuitive design which shortened the user learning curve. Furthermore, the configuration management of artifacts is built in from the start which is incredibly powerful for auditors of our products.
Jama Connect's collaboration ability with the review center and @ mention capabilities were the biggest selling points to procure the tool. Our company collaborates primarily through @ mentions in various other tools, so it was incredibly important to have those references sent to users primary email box, which Jama Connect provides. Furthermore, traceability is extremely easy to follow and setup where as other prior tools required extensive knowledge of tool or was extremely cumbersome.
Jama Connect was the perfect balance between cost, usability and scalability that our company desired. Helix was definitely cheaper but didn't offer the usability or scalability perks. Codebeamer missed the mark on cost and was designed more for a software centric requirement management experience. Confluence with an add on called Requirement Yogi was an easy solution but usability, scalability and overall configuration management were major concerns for our company.

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

Yes - Jama Connect replaced Atlassian Confluence with Requirement Yogi add-on. Confluence was replaced due to the lack of configuration management controls needed by auditors and struggles with usability (once requirement pages got to a certain size, the tool would freeze.
The biggest scenario where Jama Connect is well suited, was use of the review center. We saved money and time since by utilizing key functions of this tool. For our processes, its important to have a controlled and historic context for our peer reviews to ensure the highest quality requirements. A scenario less suited, is trying to use Jama Connect as a task management solution like Jira or other similar project management tools.