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Amaze Balls
January 16, 2024

Amaze Balls

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpTrack

JumpTrack is very handy. Our company uses it for Supply's and Furniture. It is a great tool to look at to make sure the customer has received items or that actually haven't recieved their items. JumpTrack has only been down once in the past two years that I have been using it.
  • easy to read
  • real time
  • easy signature
  • I wish when typing in the number you could use enter to find the number
JumpTrack is able to show whether the customer is actually telling the truth or just trying to get money back. (That does happen often) We are able to see the signatures of actually customers and able to make better business decisions.
Yes. We have customers calling about 2017 products and we can tell if they are telling the truth or not.

Do you think JumpTrack delivers good value for the price?

Not sure

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JumpTrack go as expected?

I wasn't involved with the implementation phase

Would you buy JumpTrack again?

Yes

When a customer says they haven't recieved any product and can look and make sure there is a signature there and or if the driver hasn't got a signature. I had a customer call and said they haven't recieved their items I was able to see they were telling the truth and able to give them a credit.