Infusionsoft is the best all in one option. It may nat have the best individual pieces, but it has more pieces that work together than anything else out there.
March 29, 2021

Infusionsoft is the best all in one option. It may nat have the best individual pieces, but it has more pieces that work together than anything else out there.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Infusionsoft by Keap

Overall Satisfaction with Keap (formerly Infusionsoft)

It keeps us organized so that everyone knows where each contact is in our customer journey process.
  • Automates communications.
  • Allows you to create systems to keep things organized.
  • Allows E-Commerce to be part of the automation.
  • Landing page builder could be more flexible.
  • Ecom order forms could be more flexible.
  • Legacy tools could be hidden better.
  • Helps me save a ton of time.
  • Helps me funnel leads to the sales call better, without having people fall through the cracks.
They had some features that were better, for example, ClickFunnels landing pages are much better, but they don’t come close to the automation power of Infusionsoft. ActiveCampaign is laid out a little better for new users, but overall, their automation is lacking. It can’t do as much as Infusionsoft can.
It’s great for saving time on repetitive tasks. Any email you’ve ever written more than a few times can be automated.

When situations change, automation can change with it, for example, if you have automated emails going to a contact that ask them to purchase, once the purchase happens, the automation stops those emails and starts the on boarding emails without you having to do a thing. You just set up a notification for yourself.

If you have a lot of complex relationships between contacts, like parent and multiple children that you are trying to track together, but they all need their own record, this gets difficult.

Keap Feature Ratings

Landing pages
6
Mobile optimization
6
Email deliverability reporting
9
List management
10
Lead nurturing automation
10
Lead scoring and grading
4
Data quality management
8
Automated sales alerts and tasks
10
Calendaring
4
Standard reports
8
Custom reports
8
API
10
Role-based workflow & approvals
5
Customizability
8