Overall Satisfaction
Kentico is being leveraged across the organization as the underlying Content Management System that provides a platform to develop custom websites for our clients. The solution empowers our clients to manage key aspects of the site directly and enables our development team to deploy new sites quickly and efficiently without developing a lot of custom code. The solution also provides tools to support in-browser development, code libraries, reusable modules, etc. that help streamline the development process.
- Ease of use and thin-browser version works on all major platforms
- Advanced functionality for power users including only marketing campaign management, in-browser development, etc
- Customizable and extensible to support our clients unique needs
- Scalable, high performance, and reliable
- Excellent technical support
- User interface can be overwhelming for novices
- Feature set can be so large at times it is difficult to determine what you need for smaller projects
- Some features could be more streamlined or templated
- Development and support efficiency (shorter timelines and less resources required)
- Customer satisfaction and service (very high retention rate for customers that use the solution)
- Improving our overall offerings in the space
Ektron is a great solution as well, but our clients have found Kentico easier to use on a day to day basis with a better editing interface. They stack up very similarly in terms of features, but customers that have switched are always happy that they did.