Khoros Care is a great choice for managing social needs
Updated July 15, 2023
Khoros Care is a great choice for managing social needs
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Response
- Messaging
Overall Satisfaction with Khoros Care
We rely on Khoros Care to aggregate and respond to negative consumer contacts received through our social channels. By using Khoros Care we're able to find and respond to these reviews all within a singular platform, and respond to our consumers in a timely fashion. We are able to easily manage users and permissions readily from the dashboard which is very user friendly.
- Clean user interface
- Very supportive and responsive support
- Reliable and dependable software and reporting
- Honestly there's nothing negative that I can think of, our company loves the platform.
- Efficiency
- Quick responses
While we don't use other products from Khoroscare, the support we've received has been fantasitc
Do you think Khoros Care delivers good value for the price?
Yes
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
Yes
Did implementation of Khoros Care go as expected?
Yes
Would you buy Khoros Care again?
Yes
Integrating Khoros Care
- None
We rely on Astute Agent which (I don't believe) integrates with Khoros
- Astute
Not to my knowledge
- File import/export
N/A, haven't integrated any but if we did I know the support would be fantastic