Great product, similar to other enterprise solutions
Updated November 18, 2019

Great product, similar to other enterprise solutions

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing
  • Experiences

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

Khoros is being used globally across various departments. It is being used to manage user permissions at varying levels.
  • Scheduling content is really easy to do.
  • I like how Khoros will work with our link shortening and custom vanity URL to create links that are concise and include tracking.
  • The content library makes it easy to share content globally and in a single location.
  • Posting cross-channel is not as easy. Sometimes we need to recreate the post from scratch when scheduling on multiple platforms.
  • It has helped with governance in working with our various markets.

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

Yes

Did implementation of Khoros Marketing go as expected?

No

Would you buy Khoros Marketing again?

Yes

Due to API restrictions, you are not able to take full advantage of some of the publishing features that are available in-app.

Khoros Marketing Feature Ratings

Content planning and scheduling
8
Audience targeting
7
Workflow management
8
Automated routing and prioritization
8
Customer interaction histories
8
Bulk actions
6
Content marketing
8
Campaigns and promotions
8
Twitter
8
Facebook
8
LinkedIn
8
Google+
Not Rated
Instagram
5
Pinterest
5
YouTube
5
Campaign success analytics
8
Real-time tracking
5
Competitor analysis
5
Role-based user permissions & privileges
8
Mobile access
5