Great option for non-profits needing software that can do many things
February 23, 2022

Great option for non-profits needing software that can do many things

Nathan Stauffer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kintone

We use Kintone to create a profile database for all guests and residents who stay in our homeless shelters or participate in our recovery programs. We use apps to keep updated information on individuals, to write and check case notes, to keep a daily log of how many are staying in our shelters, and to keep track of important timeline events - such as when an individual first checked in with us or when an individual transitions to a new step in the recovery program.
  • Provides flexibility for many different uses
  • Easy to learn and implement
  • Good customer support
  • Better availability of and tutorials for plug-ins
  • More options for layout and design
  • Greatly improved communication amongst team members
  • Has replaced a lot of paperwork
The support team has always been very responsive to my questions and has been willing to walk me through examples and show me new plugins whenever needed.
We have been able to use Kintone to cover several areas in our organization and have plans to do even more with it!

Do you think Kintone delivers good value for the price?


Are you happy with Kintone's feature set?


Did Kintone live up to sales and marketing promises?


Did implementation of Kintone go as expected?


Would you buy Kintone again?


Kintone is great for doing almost anything you want with a custom database but is limited to creating more robust web apps unless you have the ability to create extra features through their API.

Kintone Feature Ratings

Platform Security
Platform User Management
Platform Scalability

Using Kintone

8 - Executives and shelter managers
1 - Some database or programming experience is helpful but not necessary. Must be able to think of creative solutions and be well informed on all of the options and tools available.
  • Shelter management
  • Case notes
  • Check-ins
  • Integrating multiple apps to work together
  • Database for food distribution services
Everything has worked as needed and has given us a perfect digital solution to what we had been previously doing on paper.

Evaluating Kintone and Competitors

  • Product Features
  • Product Usability
The only thing I might consider is the price difference of other alternatives and whether or not there is something a bit cheaper that works as well.