Kixie is a good basic solution
May 16, 2021
Kixie is a good basic solution
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kixie
Kixie is currently being used just by the sales team to record calls, and then it gets automatically input into HubSpot. We do not have any metrics on how the call needs to go, nor do we go in-depth about the social aspect of the call.
- Call quality
- Easy plug-in to use
- Simple UI
- "Power Dialer" doesn't work all the time.
- Only records; doesn't give any type of analysis.
- Getting your account set up correctly can be confusing.
- Recording calls
- Integrate[s] into our CRM
- Negative- the "Power Dialer" doesn't load
- Negative- missed calls because not loading correctly
- Positive- can call anyone with a click of a button
I am not the decision-maker, [but] I believe we went with Kixie because of the price. Kixie does the bare minimum, but [I] would love more analysis.
Do you think Kixie delivers good value for the price?
Yes
Are you happy with Kixie's feature set?
No
Did Kixie live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Kixie go as expected?
Yes
Would you buy Kixie again?
Yes