I like this training, and it's easy to use!
September 02, 2020

I like this training, and it's easy to use!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 has been implemented for each department as a way to get our users trained on keeping safe when checking and responding to emails or calls. It also gets them accustomed to keeping alert on calls or even in-person visits where people may try to phish information out from them.
  • Makes training for phishing fun and easy
  • Great value for the service
  • Nice interface
  • More tools for submitting phishing
  • More training subjects
  • More often campaigns
  • Much savings from less infected machines
  • Saving time and effort remediating machines
  • Less time users spending on determining if something is phishing
I would rate their support very high as they are responsive, quick, and very knowledgeable on their software. It seems you won't have to use support much as everything is on the cloud. Maybe having some users get their credentials or something similar but thankfully you won't need them very much!

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Great to have fresh content and multiple publishers for our users to keep fresh as well. Having a varied form of training that isn't always the same format or from the same place is really nice. I would like to see a bit more content that users can use at home as this will translate to safer workplaces since everyone is using VPN now.
We handle user management with their company emails and new passwords created for these logins. A lot of times users will think that they need to use the same passwords for these accounts but we suggest that they use new ones. We are gradually getting everyone to work with this new procedure.
Reporting is great and super easy to use. Lots of reports and metrics we're able to quickly see in the dashboard and loads more info available if you need to dig down into the data. There are ways to see how each user, department, and division is doing if you set it up correctly.
Not many places wouldn’t be helped with security training. Especially against emails that attempt to steal company secrets.