KB4 Your Best Decision Yet
August 04, 2023

KB4 Your Best Decision Yet

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • The Security Awareness Company
  • Popcorn Training
  • exploqii
  • El Pescador

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KB4 SAT to deliver quality monthly training on different facets of security. We also test our users on a continuous basis. The business problems addressed are meeting compliance objectives and strengthening the security posture of the organizations
  • Phishing Testing
  • Monthly Training
  • Notification of new product offering
  • Interface navigations
  • Granular controls into complex enivronments
  • PAB compatibility across mail clients
  • Phishing Metrics
  • Training Metrics
  • Tailored training given the threat landscape
KB4 in comparison to Bull phish stands out by way of content. Bull phish is suited more towards MSPs, which is actually the majority of vulnerable employees. Being able to afford these products goes a long way in further the fight against phishing attacks. Maybe a tailor plan for MSPs would be good.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

No

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The impact is that we get to deliver a variety of topics and keep the employees engaged. With the phishing simulations that furthers the cause and interest of talking about security topics. Employee are security aware, creating conversations with security members and asking for more and more training. KB4 really stands out.
We handle user management manually. Our AD is quite complex in nature..so tying it to AD via API is a scary endeavor. I'm unsure if we are able to control which OUs the software looks at. Another caveat is that only certain department functions require an email, so this is another challenge we have.
The metrics and reports that are most valuable to our organization from within KB4 SAT are the phishing and training metrics. They give great insight on the templates persons are prone too and the trainings that are most enjoyed by personnel. Sometimes the line graphs are a bit much, but they give enough detail to get the data we want.
Well suited for large environments to deliver training...and less appropriate in smaller environments. KB4 should have the ability to check/verify training before deliverability. Although, it's the premier phishing and security awareness tool..the company should be more open to user input/requests. Overall it's not much you can find to that is appropriate.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Role-based user permissions
10
Single sign-on capability
10