User awareness done connrectly
October 06, 2023

User awareness done connrectly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4
  • The Security Awareness Company
  • PhishER

Overall Satisfaction with KnowBe4 Security Awareness Training

As anyone in the security or technology field understands, security awareness and security culture are an issue at every organization regarding of its size. We utilize this tool for our Phishing and Security Awareness training as well as remedial training for our monthly phishing simulations for all of our global business units.
  • Bite sized training videos for various languages.
  • large selection of training materials .
  • the phishing simulations can provide different emails to different groups.
  • Relevant training for current events.
  • depending on format of training, additional languages not available.
  • PhishRIP needs to be more flexible in their search features.
  • over the course of our program, we have seen a visible improvement on our risk score (decrease of 14%
  • Cost of product is a reduction of what we were paying for a competitor by a few % points.
Although Cofense was a good product, years of limited updates of any substance caused us to look into additional products. We have reduced our time of needing to review phishing emails by almost 90%. For example, 800 messages delivered into our phishing platform resulted in 650 messages being automatically resolved and only about 150 needing manual review.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

We are seeing a better engagement of the training then we saw with our previous product. People are very pleased with the product offerings for training and our survey's always return 4.2 out of 5 in all aspects.
We synchronize our AD account with the AD Sync utility that vendor provides us.
the most important aspect to us revolves around Risk score and the improvement month over month for our program
After a long POC, we were able to determine that in our environment the range of training is relevant to all areas of our organization. Ranging from security and compliance to some HR training offerings etc.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Training Gamification
9
Industry-Specific Security Training
9
Individualized Security Training Plans
9
Phishing Simulations
10
Security Reporting
9
Integration with Security Tech Stack
9
Role-based user permissions
10
Single sign-on capability
10