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LastPass: At Last a Convenient Password Manager to Remember those !@#$% Passwords.
April 12, 2019

LastPass: At Last a Convenient Password Manager to Remember those !@#$% Passwords.

Kenneth Hess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LastPass

We use LastPass only in certain areas of the company. It's not a company-wide deployment. It helps us keep a central location for shared system passwords and other relevant information. Each LastPass entry can have notes, URLs, and a lot of other information that is useful to other users and admins. The biggest benefit is that the LastPass vault has to be kept up to date as part of its functionality--meaning that the information kept for a system or a site is always up to date if it's used or accessed at all.
  • I like that you can keep personal credentials in it as well as corporate ones without switching accounts. Only the credentials you share can be seen by anyone else.
  • LastPass is cross-platform meaning that I can use it on my phone, on a Mac, on a PC, on a Chromebook, and even on a Kiosk system at a hotel.
  • LastPass can be protected by two-factor authentication, which I strongly suggest that you use because passwords alone are not good protection.
  • Sometimes when you update your password, LastPass adds a new entry rather than just updating the old one.
  • I wish sharing credentials was a little easier to do. It's kind of a multi-step, non-intuitive process to share and I'm never really sure that the credentials are shared.
  • After someone shares a credential, you have to run a refresh in LastPass, which is kind of annoying. Sharing should refresh automatically so that the newly shared credential is automatically available to all parties.
  • I would say that LastPass has had neither a positive nor a negative impact on ROI. It's not that kind of tool. There are other ways to do what LastPass does, but LastPass is a very convenient option.
LastPass is convenient and free for non-corporate users. There were issues that we didn't like in the other password managers. For a password manager to be successful, it has to be seamless to use, which LastPass is. I can't imagine using anything else. We evaluated a few others that aren't listed but they just didn't measure up in terms of ease of use, price, convenience, and familiarity. A lot of people already use LastPass and so to use it at work is an easy transition.
It doesn't matter how many users you have, there is no usability limit. I don't think our business requirements have evolved enough to measure LastPass' capability to match that growth or evolution but it certainly does a good job and we've had no issues with it and I've used it personally and at two other corporate locations.
Whether you need to easily keep track of multiple site credentials as an individual or as a group, it is very useful and really essential. It is a secure vault in which to store your information. I can't think of any scenario where it wouldn't work or would be inappropriate. LastPass will generate very strong passwords for you and then not reveal them unless you explicitly want them revealed, which is a great feature. I see LastPass being useful for groups of people who share access to systems or to sites and any updates made are automatically available to all group members. It's very handy and I think it's an essential tool.