LastPass for Business is the only password manager for business
May 14, 2022

LastPass for Business is the only password manager for business

Hunter Bonner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Modules Used

  • Password Manager

Overall Satisfaction with LastPass for Business

We use LastPass for Business in our organization to manage all the passwords that we have for our customer systems. We are addressing the problem of getting away from using a common password for those systems, and can randomly generate them, thereby increasing security. The scope is pretty wide, due to the number of clients we have, and also, it's a way we can provide this same service to our customers who have for years relied on Post-It notes to the monitor, or under the keyboard.

Pros

  • Random password generation.
  • Integration into Chrome browser for ease of filling out login.
  • Easy to use interface to browse and manage all passwords.
  • Easily shared out over our organization.

Cons

  • At times, I believe the timeout on the software is a bit too soon. I believe once authenticated, you should be signed in for at least 15-30 days.
  • When filling out forms for login, sometimes the LastPass for Business button overlaps the eyeball icon to reveal what you are typing, making it difficult to see.
  • Sometimes when searching for information in the Vault, I have noticed that it will not respond to the search criteria. It will appear as if nothing exists, but if you scroll down to it, it's there. So something with the interface needs improving.
  • Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely.
  • Another positive is that we are a reseller. When we see a client using autofill in a browser, which is insecure, we can offer them this solution, and being users ourselves, helps with the selling points.
  • When onboarding new employees, being able to add them to LastPass for access already conditions them that this is the only way to manage passwords for our customers. This mitigates, if not fully eliminates, the possibility of security breaches.
1Password, from my previous experience, can be used in a business environment. However, it really is geared from an interface point of view for consumers, and not for business users. Also, the interface itself is not as robust as LastPass for Business, and when you are staring at a screen for 8-12 hours a day, having something easy on the eyes is a must.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

Yes

Would you buy LastPass for Business again?

Yes

What kept it from the 10 ratings, is the daily login that I must complete. Even Microsoft allows you after a 2FA login, to stay logged in for at least 14 days. I just find it annoying that LastPass for Business does not offer this. However, overall the software is solid, portable with mobile options, and when used in an MSP environment, there is nothing better to be perfectly frank.
Pulseway, Fortinet FortiGate, Webroot Antivirus + Internet Security Complete (SecureAnywhere), Microsoft 365 (formerly Office 365)
LastPass for Business is suitable for those in business that has access to multiple websites with sensitive information. People such as the accounting department, human resources, and the like should be using a password manager, and to that end, randomly generated passwords to mitigate hacking. It is also well suited for any MSP that has to manage a plethora of passwords for servers, website logins, etc. This may not be appropriate for businesses that are comprising a sole proprietor, or 5 persons. This is more for larger organizations in my experience.

LastPass for Business Feature Ratings

Using LastPass for Business

50 - Technology consultants, Systems Administrators, Network Engineers, Office staff.
35 - People who can provide computer and or server support. Basically, IT staff.
  • Client management.
  • Remote Access.
  • Maintaining Security
  • Requiring that customers use it as a means of authentication to Microsoft Products.

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