LinkedIn Sales Navigator does what it should do, navigate sales.
February 28, 2018

LinkedIn Sales Navigator does what it should do, navigate sales.

James Reich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LinkedIn Sales Navigator

Sales Navigator was used at my last company by the entire sales team. We used it for mainly for prospecting purposes (clients and contacts) and for social selling. It allowed us as users to make meaningful touch-points with potential prospects through social interaction, avoiding traditional phone or email outreach. It also allowed us to leverage advanced analytics regarding LinkedIn postings.

Pros

  • It does social selling rather well. You can follow a prospect and gain valuable information on their interests and focus.
  • It does analytics well regarding posting industry or company material on LinkedIn.
  • It allows for advanced search abilities which have been stripped from the basic (non-paid) LinkedIn membership.

Cons

  • I like that it has a more advanced search option than basic LinkedIn, but the search abilities seem limited. These could be improved.
  • I wish that users could actually capture the name of the individuals looking at their postings.
  • It had a positive effect by helping the sale steam identify and close new accounts.
  • It allowed for a smarter, sometimes easier sale.
They are both LinkedIn products and both are solid. As I mention earlier in the review, both have their advantages. LinkedIn Talent has a much better search option I feel. Sales Navigator has a much better social selling aspect, allowing users to follow and interact with prospects a lot easier.
It is good for sales prospecting. As a BDM I found it valuable in finding and following contacts using Navigator. However, I feel the search tool in LinkedIn Talent/Recruiter is better. Both memberships provide different search options. It would really be nice to see if LinkedIn merged both searching options to allow users the ability to perform any search they prefer.

LinkedIn Sales Navigator Feature Ratings

Advanced search
7
Identification of new leads
8
List quality
8
List upload/download
Not Rated
Ideal customer targeting
7
Load time/data access
9
Company information
8
Industry information
7
Lead qualification process
8
Smart lists and recommendations
Not Rated
Salesforce integration
Not Rated
Company/business profiles
7
Alerts and reminders
9
Data hygiene
8
Automatic data refresh
Not Rated
Tags
8
Filters and segmentation
8
Sales email templates
7
Append emails to records
Not Rated

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