Not quite an ATS yet so don't waste your time with this
August 27, 2020
Not quite an ATS yet so don't waste your time with this
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with LinkedIn Talent Hub
We're using Talent Hub across the entire organization as our ATS tool. Let's not confuse LinkedIn Talent Hub with LinkedIn Recruiter. LinkedIn Recruiter is amazing and well worth the cost of the license seats. I think we all agree LinkedIn has their networking, talent branding, and job advertisements locked in, and I recommend LinkedIn Recruiter for anyone who needs to source candidates. The LinkedIn Talent Hub on the other hand is trying to be an ATS, and in my opinion, is failing miserably. It lacks basic ATS features like customization of application questions, accurate disposition status, several reporting features are not supported and I'm not able to gather some info I would want if I needed to look at a req history in detail. It lacks so many basic ATS features and we have so many workarounds, it's too exhaustive to list. They have very limited options around posting jobs, un-posting jobs, and open vs closed vs on hold vs canceled. In fact, if a job is "opened" by their standards, it must be posted for 30 days. If it expires on its own, you're OK, otherwise, if you wanted to pull a posting down prior to 30 days, you need to CLOSE the job and will not be able to reopen it. The systems don't differentiate between a pipeline project or an "evergreen" and an actual approved, requisition; everything is called a "Project" and the reporting starts when that "project" was created, and not when the actual "Job / Req" was approved/posted /opened, etc. The automatic approvals in the system are very minimal as well and don't work for our organization. I could go on and on—overall, they are not even close to being a successful ATS with proper features. When they get there, it will be a goldmine because of the excellent networking features in Recruiter, but I plan on finding another ATS to use with our Recruiter seats. Talent Hub is a big time and money waste in my experience.
- Ability to network and search for passive candidates with an ability to save them to the job.
- Easy to share, tag, and review potential candidates and applicants with other team members.
- Reporting. Major lacking here. If a job is closed then reopened (which that feature was recently removed), all reporting is wiped clean and picked back up with the "reopen" date. So it doesn't give a full history of the job activity.
- Lacks adequate approvals in the system.
- If you're a company with a risk of audits, I would not recommend Talent Hub. They lack compliance: the system allows us to "hire" someone who never applied to the job. Req history could be incomplete with the way reporting functions are set up. The system puts passive "sourced" candidates and applicants in the same bucket for pipeline workflows. Disposition status is inadequate and greatly lacking, etc.
- Dashboard is not customizable.
- We do not have our own unique req IDs. The system generates project IDs but these numbers are shared with all their clients, they're not unique to Ora so they are somewhat random and not in order.
- They do not differentiate between a networking project and an approved requisition.
- There's more, too many to list.
- Positive ROI because it didn't cost us anything (yet). The system was chosen (not by me but I went in with an open mind) because they offered it to us for Free. The team was desperate and made a hasty decision based on cost and lack of understanding what an ATS should be capable of doing.
- Negative ROI because it was a big waste of my time implementing it and finding workarounds and working with their support team on fixes and product participation meetings for them to improve the system
- Negative ROI - it's been really buggy with us. I don't even know if or what jobs are in sponsored slots and there is no way for me to confirm this in the system. Even when I click on each job to view, it's giving inconsistent info to the point I don't trust it. I cannot run a report to identify which ones are being sponsored or not. This may be hurting us a lot more than I know.
I have used Brassring a lot and it seems to work well for corporate ATS. I used it as a recruiter not a TA Manager or leader so I can't speak to those challenges or praises. Jobvite also as a recruiter but it was from a staffing agency and it was years ago though I liked it. JobDiva, again good as a recruiter though maybe better suited for a staffing agency than corporate recruiting. Workday was decent but we didn't have the full recruiter suite so it was a little clunky and could have been better but that was the company not wanting to invest in it. Brassring was my best experience with an ATS from a recruiting workflow standpoint and I'm surprised to see it not leading in the ATS arena.
Do you think LinkedIn Talent Hub delivers good value for the price?
No
Are you happy with LinkedIn Talent Hub's feature set?
No
Did LinkedIn Talent Hub live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LinkedIn Talent Hub go as expected?
Yes
Would you buy LinkedIn Talent Hub again?
No